This Privacy Policy explains what personal information Gateway Into Day Trading LLC ("we," "us") collects when you use gatewayintodaytrading.com, our members area at members.gatewayintodaytrading.com, and our other Services, how we use and share it, and the choices you have.
The short version: we collect what we need to sell you access, deliver the Services, and stay in touch. We never sell your personal information, and we never share your phone number or text-message consent with third parties for their marketing.
1. Information we collect
Information you give us
- Contact details: name, email address, and phone number, for example when you join our list, take the entry-point quiz, or check out.
- Mentorship applications: your answers, such as trading experience, account size range, goals, and social media handle.
- Purchase details: products bought, amounts, dates, and billing name and address. Card details are entered directly with Stripe and we never see or store your full card number.
- Communications: emails and messages you send us, and content you post in the community.
Information collected automatically
- Account and usage data: login times, pages visited, lessons watched and completed, and video playback activity.
- Device and log data: IP address, browser and device type, operating system, and approximate location based on IP.
- Cookies and similar technologies: to keep you logged in, remember preferences, secure your account, and understand how the site is used. See Section 7.
Information from others
- Payment status and limited billing information from Stripe.
- Your username and ID if you connect your Discord account.
2. How we use your information
- To create and manage your account and deliver what you purchased;
- To process payments, subscriptions, cancellations, and refunds;
- To send receipts, login links, account notices, and service updates;
- To send marketing emails and, if you agreed, text messages about lessons, offers, and updates;
- To review mentorship applications and contact applicants;
- To track course progress and improve our content and website;
- To protect the Services, detect account sharing, fraud, and abuse, and enforce our Terms;
- To respond to payment disputes and chargebacks using records of your purchase and use; and
- To comply with legal obligations.
3. Text messages (SMS)
- We only send marketing texts if you provided your number and checked the consent box. Consent is not a condition of purchase.
- Messages are recurring, and frequency varies. Message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP for help, or email support@gatewayintodaytrading.com.
- We do not sell, rent, or share your mobile number or SMS consent with third parties or affiliates for their marketing purposes. We share it only with the service providers that send messages on our behalf.
- Carriers are not liable for delayed or undelivered messages.
4. Emails
Every marketing email includes an unsubscribe link. Unsubscribing stops marketing emails, but we will still send essential messages about your account, purchases, and login.
5. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only with:
- Service providers who help us run the business under contracts that limit how they use your data, including:
- Stripe (payment processing and billing);
- Supabase (account database and login);
- Bunny.net (video hosting and streaming);
- MailerLite (email marketing) and our text-message provider;
- Netlify (website hosting); and
- Discord (community access, if you join).
- Legal and safety: when required by law, subpoena, or court order, or to protect our rights, users, or others, including in payment disputes.
- Business transfers: if our business is sold or merged, your information may transfer to the new owner under this policy.
- With your permission: for example, featuring a testimonial you approved.
In the Discord and other community spaces, anything you post is visible to other members.
6. How long we keep information
We keep personal information as long as your account is active and as needed to provide the Services. After that, we keep purchase, consent, and access records for as long as needed for taxes, accounting, legal obligations, and resolving disputes and chargebacks (generally up to 7 years), then delete or anonymize them. Leads who never purchase may be removed after an extended period of inactivity.
7. Cookies
We use essential cookies to keep you logged in and secure your account. We may also use analytics tools to understand site traffic. You can block or delete cookies in your browser settings, but parts of the members area will not work without essential cookies.
8. Security
We use reasonable safeguards, including encrypted connections (HTTPS), access controls, and trusted providers, to protect your information. No system is completely secure, so we cannot guarantee absolute security. Keep your email account secure, since login links are sent there.
9. Your choices and rights
- Access and correction: ask for a copy of your information or ask us to correct it.
- Deletion: ask us to delete your information. We may keep records we are legally required to keep or need for disputes, fraud prevention, or enforcing our Terms.
- Marketing opt-out: unsubscribe from emails with the link in any email, and reply STOP to texts.
- State privacy rights: depending on where you live (for example, California, Virginia, Colorado, Connecticut, or other states with privacy laws), you may have additional rights to know, delete, correct, and opt out. We do not sell or share personal information as those laws define it, and we will not discriminate against you for exercising your rights.
To make a request, email support@gatewayintodaytrading.com from the email on your account. We may need to verify your identity before responding. We respond within the time required by applicable law.
10. Children
The Services are only for people 18 and older. We do not knowingly collect information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.
11. Visitors outside the United States
We are based in the United States, and your information is stored and processed in the U.S. and wherever our service providers operate. By using the Services, you understand your information will be transferred there.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will post changes on this page with a new "Last updated" date, and notify members by email of material changes.
13. Contact
Email support@gatewayintodaytrading.com.
Gateway Into Day Trading LLC · Miami, Florida